Q & A
1.Where can be used for Humidifier?
Perfectly suitable for bedroom, office, living room, bathroom,conference room, hotel, yoga clubs,fitness center, SPA center, etc2.What do you declare to customs?
We normally declare the lower price on the invoice/bill to help you avoid custom duty, but if you have any request about declaration, please leave us a message in the order before delivery.3. Does it will make noise?
This humidifier is adopted ultrasonic technology which does not generate noise when working, sleeping, working or studying,doing Yoga, and enjoying SPA.4. Dose it safety?
When the water is used up, it will turn off automatically to protects the product from being burned out.5. What if I'm dissatisfied with the product?
We guarantee you will be 100% satisfied with the quality of your product. If you have any questions about it, please contact our Customer Service who will be glad to help
When contacting Customer Service Team, please give your order number, a short description and a photo of the problem, so we can prevent these problems in the future.6. May I get repair warranty?
Six months store warranty (China Warranty Service)7. Package included essential oils?
No,package included Ultrasonic Humidifier,Adapter,User Manual8. What kind of plug you have ?
We have EU plug, US plug, UK plug, AU plug9. Will it heat up the oil or keep it at room temperature?
There is no heat involved, it has an ultrasonic producing mist at room temperature. You can smell the oil's fragrance.10.how often do you need to clean it?
You are not supposed to leave any water/oil in it for more than 24 hours. you can try to clean after each use. The cleaning is easy,you just use a paper towel and a very little amount of lavender soap